Privacy Policy

AI Operator Club ("AIOC", "we", "us") is an Australian-owned business serving clients Australia-wide. This policy explains what information we collect through this website, how we use it, and the choices you have. By using our website you agree to the practices described here.

Information we collect

We collect two main types of information:

• Enquiry and form data. When you complete an enquiry, booking or contact form, we collect the details you provide — typically your name, email address, phone number, state or location, and the message or business details you choose to share.
• Usage and device data. When you browse the site we automatically collect usage information such as pages viewed, referring links, approximate location, browser and device type, and interactions with the site. This is collected through cookies and similar technologies.

Cookies, analytics and advertising

This website uses Google Tag Manager to manage analytics and advertising tags, and uses cookies and similar tracking technologies. Through these tags we use:

• Google Analytics (GA4) — to understand how visitors find and use the site so we can improve it.
• Google Ads — including conversion tracking and remarketing pixels, to measure and improve our advertising.
• Meta Pixel — to measure the performance of, and deliver, our Facebook and Instagram advertising.

These tools may set cookies and collect information such as your device identifiers, IP address, and browsing activity on this site, and may share it with the relevant providers for analytics and advertising purposes. You can control or disable cookies through your browser settings, and you can opt out of personalised advertising through your Google and Meta account settings.

How we use your information

• To respond to your enquiries and provide the services you request.
• To operate, maintain, measure and improve our website and services.
• To measure and improve our marketing and advertising.
• To send you information you have requested or that relates to services you have engaged.
• To meet our legal and record-keeping obligations.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers that help us run our business and website, only to the extent needed to deliver those services, and where required by law. The providers this website relies on are:

• Vercel (United States) — hosting. Vercel serves every page of this site and processes the usual server request data, including your IP address.
• Resend (United States) — email delivery. When you submit an enquiry form, the details you entered are sent through Resend to reach our inbox.
• Calendly (United States) — booking. If you book a call, the booking form is Calendly's and the name, email and any answers you give go to Calendly.
• Google (United States and other countries) — Tag Manager, Google Analytics, Google Ads and Google Fonts. Google Fonts loads the site's typefaces on every page; the analytics and advertising tags are described above.
• Meta (United States) — the Meta Pixel described above, for measuring and delivering our Facebook and Instagram advertising.

Sending information overseas

All of the providers listed above are located outside Australia, mainly in the United States, and they may store or process your information on servers in the United States and in other countries where they or their own sub-processors operate. This means your personal information is disclosed to overseas recipients under Australian Privacy Principle 8.

We take reasonable steps to use providers that handle personal information to a comparable standard, and we only give them the information they need to deliver the service. Once your information is held overseas, it may also be accessible to foreign courts, law enforcement and government agencies under the laws of those countries. If you would rather not have your details go through these providers, email us directly at jack@aioperatorclub.com instead of using the forms on this site.

Data retention and security

We keep your information only for as long as needed for the purposes set out above or as required by law, and we take reasonable steps to protect it from misuse, loss, and unauthorised access.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing. To make a request, contact us using the details below.

Contact us

For any privacy questions or requests, email jack@aioperatorclub.com.